Landlord Guide: Preparing for New Tenants
When tenants move out, it’s not just about handing over the keys and advertising the property again. The period between tenancies is a crucial window for landlords in the UK to ensure the property is legally compliant, safe, and attractive to new tenants.
When tenants move out, it’s not just about handing over the keys and advertising the property again. The period between tenancies is a crucial window for landlords in the UK to ensure the property is legally compliant, safe, and attractive to new tenants. Getting this right helps avoid future disputes, costly repairs, or extended void periods.
Here’s a step-by-step guide on what you should do after your previous tenants move out — before welcoming your new ones.
1. Conduct a Thorough Check-Out Inspection
The first thing you should do after your tenants leave is a detailed inspection of the property. Compare the condition of the property against the original inventory report and any interim inspections you conducted during the tenancy.
What to check:
- Damage beyond fair wear and tear (e.g., broken fixtures, stains, holes in walls).
- Missing items that were part of the inventory.
- Cleanliness of carpets, appliances, and bathrooms.
- Outdoor areas, including gardens and bins.
If any damage or cleaning issues are found, document them with dated photos and written notes. This evidence will be vital if you need to make a deduction from the tenant’s deposit.
2. Handle the Deposit Return Correctly
In the UK, tenant deposits must be protected in a government-approved tenancy deposit scheme (TDS, DPS, or MyDeposits).
Once the inspection is complete:
- Calculate any deductions for damage or cleaning.
- Provide a clear breakdown and evidence to the tenant.
- Return the balance within 10 days of agreeing on deductions.
If there’s a dispute, the deposit protection scheme will help mediate, so keeping clear records is essential.
3. Deep Clean the Property
Even if the outgoing tenants cleaned before leaving, it’s a good idea to arrange a professional deep clean. A spotless property not only creates a better impression but also sets the standard for your new tenants.
Include in your cleaning checklist:
- Carpets and upholstery
- Kitchen appliances (oven, fridge, extractor fan)
- Windows (inside and out)
- Bathroom tiles and grout
- Skirting boards and light fittings
This also helps prevent complaints or early maintenance calls from new tenants.
4. Carry Out Repairs and Maintenance
Now’s the ideal time to fix any issues without disrupting occupants.
Common maintenance tasks include:
- Repainting walls and touching up scuffs.
- Checking for leaks, mould, or damp.
- Testing smoke alarms and carbon monoxide detectors.
- Servicing the boiler and checking heating systems.
- Replacing broken fixtures or lightbulbs.
Staying on top of maintenance keeps your property compliant and appealing — and helps you justify the rent you’re charging.
5. Ensure Legal Compliance and Safety Checks Are Up to Date
Landlords in the UK must meet several legal safety standards before new tenants move in:
✅ Gas Safety Certificate (CP12) — Must be renewed every 12 months by a Gas Safe engineer.
✅ EICR (Electrical Installation Condition Report) — Must be renewed every 5 years or sooner if required.
✅ EPC (Energy Performance Certificate) — Must be at least an ‘E’ rating to rent out the property.
✅ Smoke and Carbon Monoxide Alarms — Test and replace batteries. Since October 2022, at least one smoke alarm must be installed on every storey, and CO alarms in any room with a solid fuel or gas appliance.
Keep copies of all certificates ready to share with your new tenants before the tenancy begins.
6. Update Utility Readings and Accounts
Take final meter readings (gas, electricity, and water) as soon as the old tenants move out.
Then:
- Notify the utility providers and the local council of the change in occupancy.
- Provide final readings so the outgoing tenant isn’t billed for future usage.
- Set up temporary landlord accounts if the property will be empty for a while, to avoid disconnections.
This ensures a smooth transition when your new tenants move in and avoids billing confusion.
7. Refresh and Reassess the Property for Letting
Before re-advertising, take a step back and assess your property’s appeal in the current rental market.
Ask yourself:
- Could a fresh coat of paint or modern décor increase rent potential?
- Are the appliances and furnishings still in good condition?
- Would investing in energy-efficient lighting or better insulation improve your EPC rating?
Updating your property can make it stand out — especially in competitive rental markets.
8. Reissue Legal Documents for the New Tenancy
Once you’ve found new tenants, make sure you provide all the required documentation before they move in:
- Tenancy agreement (usually an Assured Shorthold Tenancy).
- How to Rent guide (latest version from GOV.UK).
- EPC, Gas Safety, and EICR certificates.
- Deposit protection scheme details.
Failing to issue these correctly can cause problems if you later need to regain possession of your property (for example, serving a Section 21 notice).
9. Update the Inventory
Create a new, detailed inventory report before the next tenants move in.
Include:
- Clear photos of every room, fixture, and appliance.
- Condition notes (e.g., “minor scuff on wall near window”).
- Date and signatures from both parties.
This protects both you and your new tenants and makes the check-out process smoother at the end of their tenancy.
10. Add the Finishing Touches
Finally, ensure the property feels welcoming and ready to live in. Small details make a big difference in how tenants perceive their new home.
Consider:
- Providing clean curtains, blinds, and carpets.
- Leaving an information sheet with bin collection days and emergency contact details.
- Adding new batteries in remote controls or smoke alarms.
- Checking that heating and hot water are working properly.
A well-prepared home shows professionalism and helps start the landlord-tenant relationship on a positive note.
Final Thoughts
Managing all these tasks between tenancies can be time-consuming and stressful — especially if you own multiple properties or have other commitments. That’s where working with a trusted, award-winning letting agent like MECS Property makes all the difference.
At MECS Property, we handle every step of the changeover process for you — from arranging professional inspections, maintenance, and compliance checks to finding and referencing high-quality tenants. Our experienced team ensures your property is fully prepared, legally compliant, and ready to welcome its new occupants without you having to lift a finger.
With our proven track record, transparent communication, and commitment to excellence, you can rest assured that your investment is in expert hands. Let MECS Property take the stress out of being a landlord by calling us on 0121 681 6327 — so you can enjoy the rewards without the worry.