What Your Tenants Need to Know on Moving-In Day

What Your Tenants Need to Know on Moving-In Day

Want to get your new tenancy off to a good start in 2023 and safeguard against future disputes? Then there are some important things you should tell your tenants on moving-in day.

Let’s face it, finding good tenants and getting all the relevant paperwork ready for a new tenancy is hard work. As well as arranging viewings and reference checks, landlords have to finalise the contract, compile an inventory and take meter readings.
 
By the time all this is done, most landlords are itching to get the moving-in formalities over with quickly and leave their tenants to unpack. But while it may be tempting to hand over the keys and leg it faster than Usain Bolt, it’s best to take a different approach.
 
We suggest you take the opportunity to talk through a few practical issues with your new tenants. This informal, in-person chat will build trust and reduce the chances of conflict later on. It will also mean that tenants don’t have to chase you up with niggling, minor queries.
 
Here are five things you should discuss with your tenants on the day they move in.
 
Rules on rubbish 
Avoid the ugly sight and smell of overflowing bins outside your rental property by explaining the rules on rubbish disposal. Outline when the bins are collected and what items should be recycled or put into food waste.
 
Light bulb reminder
If the lighting in your property relies on dimmer switches, remind your tenant that only dimmable light bulbs should be used (this should be specified on the packaging). Using standard bulbs with dimmer lights is a potential fire hazard.
 
Fuse box explainer
It’s useful for tenants to know where the fuse box is so that if a fuse trips, they can reset it (if it’s safe to do so).
 
Show tenants where the stopcock is
If a pipe bursts or a tap breaks, you’ll want your tenants to act quickly. Show them where the stopcock is located so that if there is an emergency, they can turn off the internal water supply to prevent flooding.
 
Appliance information
Run through how to operate the boiler and any other appliances where it might not be straightforward. Leave copies of appliance manuals with tenants so they can refer to them if needed.
 
For more information about our property management services, contact us here at MECS.


Get in touch with us

Whether you’re a first-time landlord or an experienced investor, understanding the nuances of letting in autumn can make a huge difference to your success and peace of mind. From market trends and legal updates to maintenance checks and tenant relations, here’s everything you need to know about letting out your property this October in the UK.

Owning a second home is a goal for many people in the UK. Whether it’s a cottage by the coast, a city flat for weekday convenience, or a buy-to-let investment to generate income, the idea of having an additional property is both exciting and rewarding. But it’s also a decision with layers of complexity compared to purchasing your first home.

Becoming a landlord in the UK has long been seen as a solid way to build wealth, secure financial freedom, and generate an additional income stream. But in 2025, being a landlord is not as simple as buying a property and handing over the keys.

Buying a house is one of the biggest financial commitments most of us will ever make. With so many factors to consider, it’s easy to feel overwhelmed during the search. Beyond the excitement of décor and style, it’s the key features and fundamentals that make the difference between a dream home and a costly mistake.