Why is it important to TALK to your estate agent?
Communication is the key to any relationship - so why neglect it when it comes to your agent?
Talking; whilst the nationwide lock-down might have caused this to be difficult face to face the importance of making sure communication is high between you and your agent is just as important as ever. Whilst this all depends on your relationship with your agent, it still stands that being active with communication will indeed make your experience with the agent far more pleasant.
Why communicate?
Whilst yes communication needs to be a two-way street, any decent agents should attempt to contact you with any major updates on the property, particularly promising viewings, to let you know about viewings and much more. By being actively responsive to these messages, it helps the agent understand you. You would not like being left in the dark about your property, so neither do they.
We are all human, if your active and enthusiastic about your property, they will be too. Great communication is shown to speed up the sales process and help you get a result quicker.
But what if you are a landlord? The same still applies. Your agent should get in touch regarding viewings, appointments, applications, and any issues. As an agency we cannot stress the importance of communication as a landlord enough. As expected, any agency cannot make decisions about your property without your decision. Why would you spend weeks responding to emails etc – which could cause delays to you seeing return from your investment.
What should you expect back?
As previously mentioned, the communication between you and your agent should be a two-way street. We understand our fees are high, so we understand you should expect a service which reflects this.
As a Vendor – expect viewing notifications, feedback, price updates, market updates, courtesy calls.
As a Landlord – expect notifications on viewings, feedback, price updates, what’s around, application offers, property improvement discussions.
You need to expect the best from your agent.
If you want to be able to expect the best, we want to hear from you – get in touch via:
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